Michael Rogers is a best-selling author, technology pioneer and futurist, who also serves as futurist-in-residence for The New York Times. He has worked with companies ranging from FedEx, Boeing and NBC Universal to Microsoft, Pfizer and Siemens, focusing on how companies can think about the future in useful ways. He speaks to audiences worldwide and is a regular guest on radio and television, including NBC, MSNBC, PBS and The History Channel. Rogers began his career as a writer for Rolling Stone magazine. He co-founded Outside magazine and then launched Newsweek’s technology column, winning numerous journalism awards. For ten years he was vice president of The Washington Post Company’s new media division, leading both the newspaper and Newsweek into the new century and earning patents for multimedia technology. He is also a best-selling novelist whose books have been published worldwide, chosen for the Book-of-the-Month club and optioned for film. Read More.
Shari has spent the last 17 years assisting clients to achieve their health care operational goals via process improvement initiatives. She has performed studies in virtually every hospital department with a focus on physician practices, emergency department, and health information management. Her technical contribution can range from management span of control, executive coaching, labor productivity assessments, and comprehensive project management support. Read More.
Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 100,000+ attendees across North America, including as the keynote speaker for many healthcare industry conferences. He also served as keynote speaker for the National Institute for Staff & Organizational Development Conference with over 1,400+ attendees in Austin, TX. Andy has earned the prestigious CSP award of the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide. Andy has written five books and earned four degrees, including an M.A.-Human Resources Development from Webster University in Missouri, where he achieved Distinguished Graduate honors. His latest book is titled “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Read More.
Dr. Apurv Gupta is a Director in the Performance Excellence Practice at Navigant Consulting based in Boston. Apurv is a leader and innovator in healthcare, an expert in performance improvement and change management, and a thought leader in the transofrmation of healthcare. He provides assessment and implementation services for healthcare organizations, with a particular emphasis on engagement of clinicians, mentoring of physician leaders, and alignment of executive leadership to improve clinical practices in addressing quality, supply utilization, and cost issues. Apurv has redesigned numerous hospitalist programs to improve productivity, increase physician engagement, and install sustainable governance. Read More.
Background: Daniel J. Fleming is GBMP’s Director of Consulting Services & a Certified Shingo Institute Workshop Facilitator. He brings many years of experience to GBMP. He has over 30 years of experience in operations and engineering. Dan has over 25 years of hands on experience learning, leading and teaching the principles and tools of continuous improvement. He is a passionate teacher and management coach. Trained directly by Toyota, Dan has worked with hundreds of manufacturing and healthcare organizations. Dan was the lead developer of GBMP’s highly regarded Lean Healthcare Certificate Course. Read More.
As the Vice President of Clinical Integration at the Massachusetts Health & Hospital Association (MHA), Steve’s responsibilities include strategic leadership, education and policy initiatives which facilitate MHA members’ transitions in meeting key health delivery reform imperatives at the federal and state levels, with a focus on physician relationships. In particular, Steve leads MHA’s Physician/Hospital Integration Collaborative (PHIC) and the Physician Leadership Council (PLC), coordinating efforts with MHA staff on related technical and policy matters. Steve contributes the physician perspective, selecting MHA goals related to clinical issues, including quality of care, patient safety, public health information and health information technology. As a result of these activities Steve contributes to a strong public presence for MHA, serving as its lead representative and spokesperson on physician-related issues. Read More.
Richard is an operations leader with over 25 years of hands-on experience. A former hotel executive, Richard weaves his passion for service with a deeply held belief that improvement is achieved through accountability. A respected leader, Richard combines his love for operations with his experience managing, mentoring, and coaching others to achieve safer, better healthcare. His operational roles have included c-suite positions a academic and community hospitals as well as senior level leadership positions in luxury hotels. Prior roles have included vice president of operations, chief operating officer and senior director of service excellence. Read More.
Dr. Karyn Baum is Professor of Medicine and Associate Chief Medical Officer for the University of Minnesota. She has worked in education and quality mprovement for over a decade.She is Professor of Medicine and Associate Chief Medical Officer for the University of Minnesota Medical Center. As an educator, she led the development of an interprofessional teamwork course for students from six health professions at the University of Minnesota. She served as the Director of the University of Minnesota TeamSTEPPS Training Resource Center, an AHRQ-funded site which trains clinical staff in an evidence-based teamwork curriculum designed to improve patient safety for seven years. Read More.